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18+ · Great Britain

ReelTerms / Reference manual18+ · Great Britain

Complete reference

Guide index

Twelve guides organised into three chapters. Search the index or follow a chapter from the manual navigation.

Offer terms

Eligibility, wagering and restrictions.

6 guides

  1. Wagering requirements, without the guesswork

    Start with the bonus amount, then check the multiplier and which stakes actually count.

  2. The casino offer terms checklist

    Read the conditions in the order that can change your decision, before comparing the headline.

  3. What “free spins” actually gives you

    Count the stake value, eligible game and conditions on any winnings, not just the number of spins.

  4. Game contribution rates explained

    A £1 stake can count as £1, 20p or nothing toward a bonus condition.

  5. Maximum stakes in bonus terms

    An offer-specific stake ceiling can differ from the limits shown inside a game.

  6. Offer expiry: four clocks to check

    A promotion can have several deadlines. Record the one attached to each action.

Money & accounts

Verification, withdrawals and disputes.

3 guides

  1. Withdrawal checks: what to record

    Track the request, the payment stage and the explanation before drawing conclusions about a delay.

  2. Identity checks before gambling

    Know who is asking, what they need to establish and how to send documents securely.

  3. Make a clear casino complaint

    Use a dated timeline, a specific question and a clear requested outcome.

Rules & protection

Licensing, probability and boundaries.

3 guides

  1. How to check a GB gambling licence

    Match the actual website to the actual licensed business using the regulator’s own register.

  2. RTP, house edge and volatility

    A long-run average tells you something about game mathematics, not what your next session will return.

  3. Deposit limits and useful boundaries

    Choose a limit independently of a promotion, and check exactly what the limit measures.