You can stop at any point.

Start with the help you need

If gambling is causing worry, pressure or losses you are trying to recover, consider stopping and speaking with a support service. You do not need to decide that a problem is severe before asking for support.

GamCare provides free information and support around gambling harm. Its own website lists current contact and chat options. Use that site directly so you receive the latest service information.

Understand self-exclusion

GAMSTOP is a free online self-exclusion service covering participating gambling businesses licensed in Great Britain. Register and read the current scope and terms directly with GAMSTOP. Self-exclusion does not replace separate steps for venues or every form of gambling.

GamCare’s self-exclusion guide describes the different schemes for online gambling, betting shops, casinos, bingo, arcades and other settings. Use the route that matches the places where access is a concern.

Add practical barriers

Ask your bank about its gambling-block feature and consult device-blocking providers about the devices you use. These tools have different coverage. Combining appropriate tools can address more routes than assuming one setting controls everything.

Do not seek a workaround to a block or self-exclusion. If access remains possible somewhere, add a suitable barrier and ask a support organisation for help. Unfinished promotional conditions can be left unfinished.

For a money or account dispute

Stopping gambling and dealing with an existing balance are separate matters. Keep the relevant account records and use the operator’s formal complaints process where appropriate. You do not need to place more stakes to create evidence.